FYI, I picked my bikes up in Tampa the other day. Amtrak officials in Seattle told me 4 days shipping time but it took 7 days. I have found that miss information from Amtrak is fairly common. In fact the first attendant I spoke to told me they did not even ship freight to Tampa. I knew better and checked with a second attendant who corrected the first. I have also gotten conflicting information from different attendants that was critical to the planning of other legs of my trip. This seems to be consistent over several dealings with Amtrak. This is not ment to be critical of their service as overall I found them to be helpful and a great benefit to my trip. I will DEFINATELY use them in the future. However, users need to be forewarned to do your homework.