The team at ACA does a great job pulling everything together. For us, the routes have been reasonable and safe. And the information provided for campgrounds, motels, etc, is a lifesaver - often considerably cheaper than the first place you come to down the road. I really appreciate your efforts.
During the Spring we used the material from Pacific Coast Map 4 as field tests. This summer, we did two, two week tours, one in Washington State, and the other in Oregon, using Maps 1 and 2. We also used a combination of the maps and waypoint data. We used the data in a combination of ways:
(1) In the preps phase, I use GPSIES.COM to build routes to load into my Edge 705. The routing waypoints are valuable in making sure I haven't misunderstood the maps (some of the Washington map segments were a little confusing). Since I have trouble loading the non-route Waypoint into my Garmin, I make an Excel spreadsheet of the remaining data, and put it on our iphone and Kindle. If the waypoints have contact information embedded in them, I have not found a way to unlock that. The Waypoint segments don't line up with the Map segments, which makes a little extra work. (For our in-route replanning, we work from the map segments to get the "next day" down).
(2) During actual touring, we use the Garmin to figure out where we are and how much further we have to go (are we there yet?). And the information on the back of the maps is very useful for locating phone numbers and which campgrounds and motels, etc. The spreadsheet is handy to figure out end of day and other mid-day replanning.
If I were king for a day, I would hope to see the following:
(a) Waypoint and Map segments aligned, with the same distances and same names
(b) Contact information for Waypoints that are actual locations.
But, from a business model, I'm not sure how you make this data fusion work. You charge, understandably, for the maps. And you provide downloads of the waypoint data. If you put all the requested data into the downloads, this would probably cannibalize the hard copy revenue source.