Author Topic: Site Error  (Read 511 times)

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Offline jmw4

Site Error
« on: December 20, 2013, 03:02:06 pm »
I just tried purchasing some ACA maps from the site, i put in all my information but everytime i go to submit the credit card information it say's there's been a site error and that it's been sent for an IT specialist to look at...

I need the ACA maps for the Great Divide Route, the book, and the narratives text as soon as possible, when will this issue be resolved?

Offline jmw4

Re: Site Error
« Reply #1 on: December 20, 2013, 03:06:48 pm »
This is the message it relay's to me:

"Site Error

Unfortunately, a site error has just occurred.  These types of things happen from time to time, but a detailed description has been sent to our IT department and we will look into what has happened as soon as possible. In the meantime, please feel free to browse other parts of the site."

...Although i just checked my bank statement and apparently the order is processing, i did click submit more than once so hopefully it doesn't try to come out multiple times.

Offline jsieber

Re: Site Error
« Reply #2 on: December 21, 2013, 12:23:12 am »
Hi jmw4,
I checked on your order and it did process successfully. I apologize for the error. If you have any problems or questions feel free to send me a Private Message through the forum.
Thanks,
John

Offline jmw4

Re: Site Error
« Reply #3 on: December 21, 2013, 02:57:47 pm »
Thank you very much. Looking forward to receiving the maps.