Thank you for the information. I think the issue is that this is the first we have heard of this, I don't think we received your email. Again, I am sorry for this.
I have spoken with Chris at Topanga and it seems that you were well taken care of by this excellent shop, and I am glad that you are now happy on your Long Haul Trucker. Have a good tour!
For other tourists out there - Our Fargo does make a great touring bike, but as mentioned, it is a bit slack to be more of a "mountain" touring bike. If you desire a more traditional touring ride and are carrying a more traditional touring load of panniers and handlebar bags, please consider our Vaya model. It is similar to the Fargo, except with a geometry that is much more intended to the road and for pannier-based touring.
Finally, Galloper, thanks for bringing attention to this and letting me try to work through the issue. If you have any additional questions or concerns, please feel free to contact me direct at tkrueger at salsacycles.com.
Ride and Smile,
Tim, Salsa Cycles