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Messages - jsieber

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1
ACA Mobile Route Apps / Re: Turn by turn directions
« on: July 24, 2017, 11:52:42 am »
Both the mobile apps and the digital data packages use GPX track files. They do not provide a cue sheet with turn by turn directions. As you mentioned, you can use a third party app such as RideWithGPS to create turn by turn directions if you prefer to not follow the track on the map.

2
Routes / Re: TransAmerica - Types of roads
« on: July 21, 2017, 11:52:39 am »
Is all of the Missoula-Hamilton bike path like it was in 2009, when there was a stop sign for bike traffic at Every. Single. Side. Street. And. Driveway?

I can think of a very few stop signs for bike traffic between Missoula and Hamilton on the path. Cyclist should be very aware of vehicles turning onto side streets from the highway as they don't always notice cyclists on the path.

3
GPS & Digital Data Discussion / Re: Strava as GPS device
« on: July 18, 2017, 02:11:06 pm »
I would like to download the routes into Strava, as that provides me with a simple method of moving the routes from one GPS device to another. I use my smartphone to navigate, using the strava app.

When I try to import the sample route data into Strava, I get an error. Each of the 3 gpx files fail. The process I used loads the routes on a PC (through a web browser connected to the strava website).

Any help would be appreciated.

Strava requires that uploaded files include time information so that they can determine time and speed on segments. The Adventure Cycling Association digital data files do not include time information as they are not based on a single individual's recorded activity. Strava does not support .GPX files without timing data. More info is available here:

https://support.strava.com/hc/en-us/articles/216917947-Uploading-GPS-files-without-time-information




4
ACA Mobile Route Apps / Re: Downloading issues
« on: July 17, 2017, 04:28:05 pm »
Hi James,
After reinstalling the app, make sure you go into the "Online Catalog" menu for the app to refresh the purchased and downloaded items from a previous install. Let me know if that helps. I'm currently able to download the offline map data without error on my Android device.
-John

5
ACA Mobile Route Apps / Re: Map segments on more than one device
« on: July 12, 2017, 11:47:04 am »
Aah.  I also have a new email address and even thought the app transferred with the purchase it didn't include the maps.  I used the new email address so it didn't recognize that I had already purchased the map.  I finally figured out how to put in the old address and I was able to retrieve the maps I paid for previously.  Thanks.

Glad you got it working and thanks for letting me know everything is now OK!

6
ACA Mobile Route Apps / Re: Map segments on more than one device
« on: July 12, 2017, 01:20:58 am »
I bought a new android phone and was charged to reinstall the maps.  I did not see a restore purchase option.  I have the Samsung 8+.
Is the new device using the same Google Play account that the previous device was using?

7
ACA Mobile Route Apps / Re: Map segments on more than one device
« on: May 20, 2017, 01:22:51 pm »
That's exactly what's happening. In fact, a couple of segments previously showing on my iPad dropped off.  I just purchased a Pacific Coast section the other day on my iPhone and it won't show up on my iPad.  The Restore purchase function doesn't appear to have any effect. 

If a map section you have already purchased is missing from a device using the same iTunes account you can retrieve it by repurchasing the map. You should not be charged. Here are the steps:

You will be shown the $4.99 price and after you agree, you will be told it's free and it will download (that order is weird, but that's how the AppStore works). If you get charged for the 2nd download let us know and we can refund that 2nd purchase if you shows us the 2 confirmation emails.

We are looking into the "Restore Purchase" and should have it sorted out in the next update.

8
ACA Mobile Route Apps / Re: Map segments on more than one device
« on: May 19, 2017, 05:08:50 pm »
I'm checking in with the developer on this issue and will reply when I have more information.

9
ACA Mobile Route Apps / Re: Map segments on more than one device
« on: May 19, 2017, 03:10:50 pm »
If both devices are using the same iTunes account, when you go to purchase the data on the additional device it should recognize that you already own the route section and not charge. If you are not experiencing that let us know.

10
It sounds like you don't have an app on your iPhone that is able to display the digital track (.gpx) files. There are many apps on the market that are able to display the digital track files, but we recommend either Good Reader or Easy Trails.

We have a complete set of instructions for using the digital data packages on iPhones and iPads located here:
https://www.adventurecycling.org/routes-and-maps/adventure-cycling-route-network/digital-data-for-devices/tracks/mobile-devices/ios-devices/

Hope this helps!

11
Thanks for providing more detail. We will look into it further on our end and try to replicate the issue.

12
To show the elevation profiles on the map you must define the starting and endpoints before clicking the elevation profile button. Do you have both the green and red endpoints defined? Are you getting an error message after clicking the elevation profile button? When you are unable to display an elevation profile is it always in the same section of the route or is happening randomly? Can you let me know the starting and endpoint you are trying to use so I can try to replicate the issue on this end?

13
ACA Mobile Route Apps / Re: Icon colors and detail
« on: April 12, 2017, 05:23:24 pm »
Hi Aggie,
Thanks for providing feedback on the apps! We are going to look into how to address the color issues and look to make improvements in a future update to the apps.

For the route lines in cities, the main route is pink and the alternate routes are blue. The dotted blue line is part of the Open Cycle map data and not the Adventure Cycling Data. On the Layers tab on the search screen, you can switch between using a Google or Open Cycle Map base map layer. The Google base map does not have the additional cycling infrastructure items displayed and makes it easier to follow the route track.

I've been able to replicate the issue of the disappearing track on my Android phone. I need to zoom into to the point of only showing a single city block to replicate the issue. I'll pass this along to the developer so that it can be addressed in a future version of the apps.

Thanks again for providing us valuable feedback on these new apps. If you have time to leave reviews in the app stores we would really appreciate it!

14
ACA Mobile Route Apps / Re: App Download process and update plans
« on: April 03, 2017, 07:21:03 pm »
The whole concept is the way to go.  Thanks for your work on this tool.  I do have some questions.

First, I think I have downloaded the app.  There was no choice on the Apple App Store for just downloading the app, but it appears to have downloaded OK by selecting an actual route.  I'll be downloading the free route segment to try it out.  If this isn't how you download the app, please advise.
Currently, we just have apps for three routes, the TransAm, Pacific Coast and Route 66. The app downloads are free. It sounds like you downloaded the apps the correct way. As we gather feedback on the current three apps we will decide on what direction to take in the future. It may be more individual route apps or one app that can handle the entire ACA route network.

Second, what is AC's plan on updating the online maps and associated information?  You're certainly capable of rolling in changes right away, perhaps after verifying them.  Will the information in the Addenda for paper maps be folded into the online maps, in a timely manner?  This is really a work process question, but the process is always more important than the tool.

The digital maps do provide the ability to roll out changes more frequently than the paper maps do. We plan to have route updates available faster in the mobile apps as they do not have to wait for the next printing cycle like the paper maps. The apps do have the ability to update the route and service data on the fly. We do verify the content on our maps, so we will not have real time updates at this time.
 
Third, THANK YOU for including a real Help section.  So many tablet apps have no help, no manuals, and no contact capability.  (Or its poor cousin, relying on other users in a forum for user assistance.)  You're expected to intuit how it works, and sometimes it isn't intuitive - these people make me nuts, and I refuse to use their apps.  You have a brief but apparently complete how-to, backed up by this forum.  Good job.
Thanks!

Fourth, will the downloaded sections align with the paper map sections, and carry the same numbering?  It would be poor form not to.  I think I saw that the sections download, just wondering if you'll  be carrying the same identifying map and section numbers.

Yes, the paper map and digital data map sections should always match.


Finally, it is my intention to purchase the Northern Tier sections that I have occasion to use.  Any idea when they'll be released?

We started with the three routes that we just released and are gauging feedback from those apps to see how to proceed. At this time, we don't have a release schedule for the other routes, but I expect we will know more by mid-summer.

15
Thanks for the detailed explanation! I've purchased all 12 sections now and look forward to using the app as I race the Trans Am in June!
Let us know if you have other questions. Good luck in June! Have a great ride.

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