Author Topic: ShipBikes switching over to UPS  (Read 400 times)

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Offline Ty0604

ShipBikes switching over to UPS
« on: April 13, 2022, 12:47:32 pm »
Seems like ShipBikes.com has lost their contract with FedEx…

Website is currently down with this error: “Sorry for the inconvenience. We have paused our service while we transition our system over to our UPS partner. We'll be back next week.”

It’s unfortunate because FedEx was always a lot cheaper than UPS. Last week I obtained a shipping quote from ShipBikes for my bike/gear from Denver to Philadelphia for a cost of $71. The same details on BikeFlights, using UPS, is $158. More than double! I’m regretting not purchasing the label last week.

I’ll definitely be touring less at these cost.
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Offline John Nettles

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Re: ShipBikes switching over to UPS
« Reply #1 on: April 13, 2022, 12:53:19 pm »
While not nearly as "safe" for the bike, you can sometimes ship via Greyhound pretty cheap.  Other times it is outrageous.  Can't figure out their algorithm but when shipping, I do check them.

Offline Ty0604

Re: ShipBikes switching over to UPS
« Reply #2 on: April 13, 2022, 12:55:14 pm »
While not nearly as "safe" for the bike, you can sometimes ship via Greyhound pretty cheap.  Other times it is outrageous.  Can't figure out their algorithm but when shipping, I do check them.

Thanks, I’ll check into them. With 4 shipments needed this year, my cost just went from $280 to $632.

I guess ShipBikes decision has something to do with the issues in Ukraine. I don’t follow the news enough to know/care what that has to do with FedEx.

Edit: Checked Greyhound and it was only $7 less than BikeFlights but with a 2 week delivery. I’m debating canceling my two tours this year now due to the cost. I’m on a strict budget and an additional $350 is going to strain that a bit.
« Last Edit: April 13, 2022, 01:12:49 pm by Ty0604 »
Instagram: tyjames0604

WI—>WA—>CO

Offline BikeliciousBabe

Re: ShipBikes switching over to UPS
« Reply #3 on: April 13, 2022, 01:30:57 pm »
Too bad.  I got turned off to Bikeflights after it switched to UPS both for price and for service reasons.  Using BF in 2019 was the first time I had used it since they switched to UPS.  Price-wise, the pick up option from the LBS that packed my bike was $10 compared to $5 just two years before (and before the switch).  I actually never paid the fee the previous three times when BF used FedEx because there was a FedEx/Kinko's location around the corner from the shop.  And employee would walk it around the corner and drop it off for me for free.  When I got home from the trip I priced what shipping would have cost with Shipbikes using FedEx.  It was noticeably less expensive. Shipping time quote was longer with BF post-swtich to UPS.

I feel that BF got more "corporate", for lack of a better term, as it got more popular.  You used to not have to create an account with a password.  Customer service was more responsive.  What really frustrated me in 2019 was when I was trying to buy return shipping while on tour the web site would not accept the correct zip code for the Missoula, MT REI.  I could not rightly call about the problem because I was in the Whitefish library.  I finally gave up and used the zip code the website suggested.  Fortunately, everything worked out in that respect.  But there was another problem.  I got an email from BF saying pickup failed on the scheduled day.  After a couple of emails and a phone call I found out that pickup had not actually failed.  BF could not explain why it had sent me that message.


Offline Ty0604

Re: ShipBikes switching over to UPS
« Reply #4 on: May 16, 2022, 08:34:48 pm »
Update: ShipBikes is still down as of today. In a recent email, they stated rising fuel cost as the reason they’re not offering shipping at this time.
Instagram: tyjames0604

WI—>WA—>CO

Offline jamawani

Re: ShipBikes switching over to UPS
« Reply #5 on: May 16, 2022, 08:42:23 pm »
I remember when I could send my bike to a bike shop for $30 -
And have them set up up for $15 or $20.
Can't remember whether it was 1947 or 1948.