Author Topic: Record of GPX purchases in ACA My Account  (Read 809 times)

0 Members and 1 Guest are viewing this topic.

Offline aggie

Record of GPX purchases in ACA My Account
« on: March 11, 2024, 04:47:06 pm »
As you may be aware, ACA recently updated their web page and I required everyone to sign up for a new account.  They indicated all information in your "old" account would transfer over to the "new" account.  This may be true in the future but if you have purchased GPX maps not all of them may show in your "new" account.  This will make updating your maps at this time is not possible if you are going to be using them in the near future.  It may require you to call ACA to have them send you a link to be able to get the most recent update (if any).  I'm hoping all the old data gets transferred to the "new" account but it may take some time. 

Offline John Nettles

  • World Traveler
  • *****
  • Posts: 1891
  • I ride for smiles, not miles.
Re: Record of GPX purchases in ACA My Account
« Reply #1 on: March 11, 2024, 05:36:23 pm »
Yep, I will want to get the updates so hopefully they will add it to the account info as in the past.  Again, I am rarely impressed with website "upgrades" as they frequently remove vital, at least to me, info and/or they have a ton of obvious bugs/flaws/missing data that you wonder if any beta testing was done.

Tailwinds, John

Offline aggie

Re: Record of GPX purchases in ACA My Account
« Reply #2 on: March 13, 2024, 12:45:52 pm »
I'll bet the software salesperson promised all the data would transfer over with only minor issues.  As usual there are more than minor issues that means everyone (except the salesperson) has to put in extra time and effort to correct the bugs. 

I'm even having an issue signing into the "new" homepage.  It will indicate I sign in successfully but then I can't access my account.  We'll see if it gets fixed.  It seems they haven't touched the forums yet. 
« Last Edit: March 13, 2024, 12:49:06 pm by aggie »

Offline John Nettles

  • World Traveler
  • *****
  • Posts: 1891
  • I ride for smiles, not miles.
Re: Record of GPX purchases in ACA My Account
« Reply #3 on: March 13, 2024, 12:50:34 pm »
I'll bet the software salesperson promised all the data would transfer over with only minor issues.  As usual there are more than minor issues that means everyone (except the salesperson) has to put in extra time and effort to correct the bugs. 
Maybe companies ought to say we will pay you once everything is promised.  This is sort of like buying a car and then the dealership tells you the rear seats and the doors are on order but we will get them to you soon.  Enjoy your car!
Headwinds to the website software salespeople!

Offline aggie

Re: Record of GPX purchases in ACA My Account
« Reply #4 on: March 15, 2024, 04:35:55 pm »
Another issue with the migrations is after I sign in I'm not able to access the newsletters or magazines.  It asks me to join again.  As far as I can tell nothing about their new system seems to work.  There should have been a beta testing before the switch.  The new system is DOA IMHO.  Hope they didn't spend a lot of money on a system that doesn't work as advertised.