I recently completed a tour of the Icefields Parkway in Alberta and British Columbia, Canada on an e-bike and experienced some challenges returning home from Whitefish Montana via Amtrak, which are outlined below:
My return trip from Whitefish, MT to San Luis Obispo, CA was via three legs of Amtrak travel. The first leg would be on the Empire Builder and the second and third legs would be on the Coast Starliner. Britt, my ticket agent in Whitefish, MT was awesome. He strove to help me reach my destination without needing to disassemble and box my bike, which is what an earlier ticket agent told me would be required to travel with my bike directly between Whitefish and Portland, OR. Britt created an alternate route that would take me from Whitefish to Seattle and then on to Portland, all without disassembling and boxing the bike. Baggage staff in Seattle and Portland were more officious and (rightfully) concerned about Amtrak’s rules concerning bike weight, tire width, etc. The rules are a bit ambiguous, however, and are enforced differently by local stations. This, of course, does not inspire confidence in a traveler with an e-bike. I hope as more travel with e-bikes better and more consistent accommodation will be made but the staff I spoke with seem to think that the solution is to tighten up the rules.
In fact, as I picked up my e-bike at my trip's end in San Luis Obispo the conductor passing my bike to me from the baggage car said, "Due to a recent rule change Amtrak would no longer accept my bike in a luggage car due to its 2.4-inch tire width." A 2-inch tire width is the maximum accepted due to the bike tire hook size on the trains. I had deflated my tires so that they would collapse to fit into a 2 inch opening, but the conductor explained that it was more about the rim width, which, in my case is less than two inches... We’ll see which direction things go but with Amtrak's budget constraints it is unlikely it will make the necessary changes to accommodate the wider tires found on e-bikes without serious advocacy work from outside organizations, such as Adventure Cycling.